Head of Retail Operations speaks to students

Head of Retail Operations at Allianz Insurance Plc, Andy Pearce, delivered a guest lecture at Coventry University London Campus discussing competitive space within renowned companies to postgraduate students.

With over 30 years of experience in a number of fields Andy specialises in strategic planning and leadership, financial planning, operations, sales and claims management, system and data migrations, pricing, offshoring, strategic project and programme management, business change and call centre management. Teams under his guidance have won a number of prestigious awards including Insurance Times claims winners award and Allianz Opex winner’s awards.

The guest lecture emphasised to students how strategy is implemented in today’s hypercompetitive market and how industry leaders work to out-perform their competitors. Andy underscored the importance and role of trust whilst explaining that it is individuals who bring strategy to life and the necessity of keeping customers at the centre of everything they do in business.

The discussion was followed up with an engaging question and answer session. In responding to a question from MBA International Marketing student Rohan Snehi, Andy shared his top ten tips to be successful in both a personal and professional aspect.  

Strategy and Marketing Teaching Fellow S M A Moin said:

“This was a great way of bringing industry insights to transform the overall learning experience of the students at the London Campus, allowing them to conceptualise the gaps between theories and practice”.